October 25th, 2024

Maintenance Window - Saturday 26th Oct 5PM BST

We’ve identified the critical bug in our cloud network fabric which was responsible for pockets of downtime earlier this week. We are now in a position to implement a permanent fix.

This will be a rolling upgrade to the network fabric. We anticipate each server will be offline for around 2-5 minutes while the patch is applied to the infrastructure.

This problem and patch is only applicable to the UK infrastructure. US and DE are not affected.

Elliot