May 5th, 2024
Announcement
We are excited to announce an important update to our server security solutions. After extensive testing and evaluation, we have decided to implement cpGuard as the new security software across our fleet of servers, replacing Imunify360.
While Imunify360 has served us well, we identified a few areas where we could improve our service. Specifically, we found that full server scans were time-consuming with Imunify360, and it did not offer the level of detail our clients needed when viewing attacks on their domains.
We have started a full server scan on servers, and have found a larger number of genuine malware files are being detected with the cpGuard solution than were prior.
Additionally, we encountered a technical issue with Imunify360 where a large number of requests were being logged server-side from the local address (127.0.0.1), which they have not been able to resolve. This led to an increased load on our servers.
Since we began testing cpGuard, we have observed a significant reduction in server load by at least 20%, with some servers experiencing even greater improvements. Performance monitoring reports have also shown enhanced stability across our server network.
The transition to cpGuard will be gradual to ensure a smooth changeover. During this period, the Imunify360 interface will still be visible in cPanel but may result in a 404 error. We ask that you disregard this until the rollout is complete.
We are committed to providing you with the best possible service and believe that cpGuard will offer superior security and performance. We appreciate your understanding and patience during this upgrade process.