For the first phase of our improvement program we’re focusing on email delivery reliability for outbound email, and anti-spam solutions for inbound email. We’re moving to a new solution which will provide better email delivery rates and higher reliability, as well as a new inbound spam solution to provide better anti-spam protection.

This change will be completed by us, on the server, and the majority of customers won’t need to make any changes.  However if you manage your own DNS records externally to Brixly, and you use Brixly’s servers for your incoming and outgoing email services you will need to update your DNS records. You will have already received an email detailing the exact changes you need to make.

To be clear, if you use the Brixly nameservers (any hostns.io nameserver) then you do not need to make these changes yourself, we’ll take care of this for you. You can make these changes anytime between now and midnight, on Thursday, 18th July 2024.