Summary:
We have made a significant change to our £1 trial offer. Effective immediately, the £1 trial will be available exclusively to new customers.

Details:
Over the past few months, we have observed a growing trend of the £1 trial service being misused. It was brought to our attention that some individuals were repeatedly taking advantage of this offer, which was originally intended to provide potential new customers with an opportunity to experience our services at a nominal cost.

Such misuse not only undermines the spirit of the trial offer but also impacts our ability to provide exceptional service to our genuine customers. After careful consideration and in order to maintain the integrity of this promotional offer, we have decided to restrict the £1 trial exclusively to new customers.

What This Means for You:

• If you are a new customer, you can still avail of the £1 trial offer as intended.

• Existing customers will continue to have access to our regular services and any other promotions we may offer in the future.

We appreciate your understanding and cooperation in this matter. Our primary goal remains to offer all our customers the best possible experience, and we believe this change is a step in the right direction.

Thank you for your continued support.

We are excited to announce an update to our 'My Services' list. In our continuous effort to improve user experience, we have now added the ability to view the associated username, reseller, and server name for any 'Boost+' service directly from the 'My Services' list.

Previously, it was necessary to navigate into the service to determine which account was being Boosted. We recognized that this process could become impractical when managing large numbers of Resource Boost's.

With this new update, we aim to streamline the management of 'Boost+' services and provide you with a more efficient and user-friendly experience.

As always, if you have any questions or need further assistance, please don't hesitate to reach out to our support team.

We are excited to announce that Brixly has partnered with Voxility, a global leader in DDoS protection solutions. This partnership significantly enhances our security capabilities, ensuring that our UK infrastructure is more secure than ever before.

As part of our commitment to continually improving our services, we introduced Voxility as an additional layer of protection approximately a month ago. Since then, we have successfully filtered without interruption approximately 850 small to large-scale DDoS attacks against our clients and our network. This has all been achieved with zero impact on the performance or uptime of our clients' services.

Before this partnership, our Corero hardware firewalls provided approximately 500Gbps of DDoS protection. With the addition of Voxility, we have increased our DDoS protection capacity to an impressive 3.5Tbps!

Voxility brings several key benefits to our security suite. It offers faster mitigation times, ensuring that any potential DDoS attacks are dealt with swiftly. It also offers low latency, which means your services will continue to run smoothly, even during an attack.

Best of all, this enhanced protection comes at no additional cost to our clients. All customers using our UK infrastructure will automatically benefit from this upgrade. We believe that top-tier security should be a standard part of our service, not an optional extra.

Change: We are excited to announce an update to our 'Flexible' Cloud Servers. The minimum storage requirement has now been increased from 10GB to 20GB.

Benefits: This change offers several benefits to our clients:

1. Compatibility with More Operating Systems: With the increased storage, our servers can now meet the minimum requirements of a broader range of operating systems. This ensures smooth and efficient operation of your server, no matter what OS you choose.
   

2. Avoiding Provisioning Failures: Previously, lower storage could lead to provisioning failures or issues. With the increased minimum storage requirement, these issues can be avoided, ensuring a seamless setup process.
   

3. More Room for Growth: The increased storage provides more space for your files, applications, and data, allowing your business to grow without worrying about running out of storage space.
   

Action Required: No immediate action is required from your end. This change will be applied automatically to all newly purchased 'Flexible' Cloud Servers. If you have any questions or need further assistance, please feel free to reach out to our support team.

We're thrilled to announce a series of pivotal improvements and expansions to our dedicated server offerings, designed to provide you with more options, enhanced performance, and seamless user experiences. Here are the details of the update:

New Server Locations

Our server footprint is growing! We now have servers available in six vibrant and strategically located cities across Europe:

• London

• Glasgow

• Edinburgh

• Zurich

• Amsterdam

• Paris

This expansion ensures improved network latency and resilience, facilitating optimal performance for your web assets, no matter where your audience is based.

Revamped Dedicated Server Page

We have thoroughly reworked our dedicated server page to provide real-time stock availability, updated straight from our live stock database. This overhaul ensures you have the most accurate and up-to-date information at your fingertips when making a choice.

Customizable Server Specifications

Choosing a server that fits your needs has never been easier. With just a few clicks, you can now tailor your server specifications and raise orders through our client area. We offer an expansive range of choices, including but not limited to:

• HDD, SSD, and NVMe storage options

• A variety of price points starting at just £70 per month

• Availability of both AMD and Intel stock
  

Enhanced UK Datacenter Infrastructure

Our UK datacenters are now equipped with 100% network power and resilience, guaranteed throughout the facility. Thanks to the integration of n+1 144kw APC Symmetra PX systems, we can monitor power supply to each rack continuously, ensuring uninterrupted service.

High-Quality Network Providers

We pride ourselves on maintaining a network composed of the highest quality Tier-1 providers. These include:

• NTT

• Telia

• GTT

• TATA

• Cogent

• And over 400 IX peers

Rest assured, your data is well protected, with multi-layered physical security and strict access control, comprising visual human checks and proximity access tags.

Unmatched Security with 1Tbps DDoS Protection

We prioritize your security, which is why all our dedicated server deployments now include 1Tbps DDoS protection as a standard feature, ensuring that your data remains safe from malicious attacks, giving you peace of mind and uninterrupted service.

Optional Management Add-On

For an additional £39.95 per month, you can add optional management to any of our dedicated servers, providing 24/7 access to our outstanding support team.

On October 1st, 2023 we will be migrating all remaining Plesk hosting accounts over to cPanel. After careful consideration, we have decided to sunset Plesk and consolidate our focus and resources on cPanel moving forward.

Here's what you need to know about this transition:

• Migration Date: October 1st, 2023

• Impacted Customers: Less than 0.5% of customers still on Plesk. Majority use cPanel already.

• Reason for Change: Focusing on cPanel only allows us to provide more reliable hosting and better support. Plesk has been unreliable and buggy.

• Benefits of cPanel: More intuitive interface, better performance, improved security features.

• Migration Process: Our technical team will migrate accounts with minimal downtime. All data will be transferred over.

• Pricing Changes: Some adjustments may occur to align with cPanel rates. We will match current plans as closely as possible.

• Satisfaction Guarantee: If unhappy after migrating to cPanel, we will issue prorated refunds, no questions asked.

We know platform transitions can be disruptive, so we aim to make this as smooth as possible. Please reach out to sales@brixly.uk if you have any concerns or questions leading up to October 1st.

Further correspondence will be sent to clients remaining on Plesk, with further steps and guidance surrounding the migration process closer to the migration date.

Thank you for your patience and understanding!

We are thrilled to announce a significant update to our 'Flexible' Cloud Server offerings. Effective immediately, we have increased the monthly bandwidth limit from 1TB to 5TB as default.

This update aims to give our valued customers more freedom and flexibility in managing their cloud resources. Whether you're running high-traffic websites, complex applications, or large-scale databases, this increase in bandwidth will ensure smoother operation and enhanced performance.

The best part? This upgrade comes at absolutely no additional cost to you. That's right, we are providing this five-fold increase in bandwidth without changing our pricing. It's our way of saying thank you for choosing Brixly as your cloud server provider.

Thank you for your continued trust and support.

We are thrilled to share some exciting news with our esteemed clients and partners. Today, we are proud to announce the introduction of our Premium Hosting and Premium Reseller Hosting services in Germany.

For years, we have been providing our standard Reseller Hosting services in Germany, and we are grateful for the trust and support we have received from our clients. Recently, we have noticed an increasing demand for more advanced hosting solutions in the region.

In response to this demand, we have decided to extend our Premium Hosting and Premium Reseller Hosting services to Germany.

We are committed to continuously improving and expanding our services to meet your evolving needs. We're excited about this new chapter and look forward to supporting your success in Germany and beyond.

Due to increasing upstream costs, we have decided to phase out our hosting services in Singapore.

The decision to discontinue hosting in Singapore is driven by several factors, including increased bandwidth charges, dramatic rises in power and supply costs, and subsequent surcharges imposed by our suppliers. Despite our best efforts, continuing to offer hosting services in this region has become economically unfeasible.

We have already ordered new hardware for our Germany location and will begin migrating all Singapore servers to these replacement nodes within the next few days, as soon as IP addresses have been allocated. Our team will work diligently to minimize downtime and ensure a smooth migration process.

Please be assured that our support team will be available to assist you throughout this transition. We will provide detailed instructions and timelines for the migration as soon as the IP addresses are allocated, and we will keep you updated on our progress.

We apologize for any inconvenience this change may cause and appreciate your understanding as we work to maintain the quality and reliability of our hosting services. Our commitment to providing exceptional service remains our top priority, and we are confident that our Germany location will continue to meet your hosting needs.

Thank you for your continued support and partnership with Brixly. If you have any questions or require further information, please do not hesitate to reach out to us.